.ticket-submit-ui{color:#253246;font-size:14px;line-height:1.5;min-width:0}
.ticket-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 285px;gap:22px;align-items:start;margin-top:22px}
.ticket-form{background:#fff;border:1px solid #e5eaf0;border-radius:9px;min-width:0}
.ticket-form-section{padding:24px 27px;border-bottom:1px solid #edf0f5}
.ticket-form-section-heading{display:flex;align-items:center;gap:11px;margin-bottom:19px}
.ticket-submit-ui .ticket-form-section-heading h2{font-size:16px;font-weight:500;margin:0;color:#253246}
.ticket-form-section-heading>span{font:11px ui-monospace,SFMono-Regular,monospace;color:#7b96bc;background:#edf3fc;padding:5px 6px;border-radius:4px}
.ticket-form-section-heading>p{font-size:12px;color:#8b97a6;margin:0 0 0 auto}
.ticket-form-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.ticket-form-options{grid-template-columns:1fr 1fr 1.6fr}
.ticket-form-ui .form-group{min-width:0;margin-bottom:17px}
.ticket-form-ui label{font-size:12px;font-weight:400!important;color:#526176;margin-bottom:7px}
.ticket-form-ui .form-control{width:100%;height:auto;min-height:41px;border:1px solid #dfe6ef;border-radius:6px;padding:10px 12px;font-size:13px;color:#35445a;background:#fff;box-shadow:none}
.ticket-form-ui .form-control:disabled{background:#f6f8fb;color:#8c99a9}
.ticket-form-ui .form-control:focus{border-color:#7ea5e7;box-shadow:0 0 0 3px #edf3fc}
.ticket-form-ui .form-control::placeholder{color:#a3adba}
.ticket-form-ui textarea.form-control{min-height:188px;line-height:1.85;resize:vertical}
.ticket-custom-select{position:relative}
.ticket-form-ui select[hidden]{display:none!important}
.ticket-form-ui .ticket-select-trigger{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;min-height:41px;text-align:left;border:1px solid #dfe6ef;border-radius:6px;padding:10px 12px;background:#fff;color:#35445a;font-size:13px;cursor:pointer;transition:background .18s,border-color .18s}
.ticket-select-value{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ticket-select-trigger svg{width:16px;height:16px;flex-shrink:0;color:#8295af;transition:transform .18s}
.ticket-select-trigger[aria-expanded=true] svg{transform:rotate(180deg)}
.ticket-form-ui .ticket-select-trigger:hover{border-color:#adc1df;background:#fbfdff}
.ticket-form-ui .ticket-select-trigger[aria-expanded=true]{border-color:#7ea5e7;box-shadow:0 0 0 3px #edf3fc}
.ticket-form-ui .ticket-select-trigger[aria-invalid=true]{border-color:#c95858;background:#fffafa}
.ticket-form-ui button:focus-visible{outline:2px solid #7ea5e7;outline-offset:3px}
.ticket-form-ui .ticket-select-menu{position:absolute;top:calc(100% + 7px);left:0;right:0;z-index:5;border:1px solid #dce6f3;border-radius:8px;padding:5px;background:#fff;box-shadow:0 10px 28px #174b9b16;max-height:230px;overflow:auto}
.ticket-form-ui .ticket-select-menu[hidden],.ticket-form-ui [hidden]{display:none!important}
.ticket-form-ui .ticket-select-option{padding:10px 11px;border-radius:5px;font-size:12px;color:#526176;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:12px;overflow-wrap:anywhere}
.ticket-form-ui .ticket-select-option:hover,.ticket-form-ui .ticket-select-option.active{background:#f1f5fc;color:#174b9b}
.ticket-form-ui .ticket-select-option[aria-selected=true]{color:#174b9b;background:#eaf1fb;font-weight:500}
.ticket-select-option[aria-selected=true]:after{content:"\2713";color:#4879bd}
.ticket-form-ui .ticket-field-error{color:#b54747;font-size:11px;margin:7px 0 0}
.ticket-field-error:empty{display:none}
.ticket-form-ui .ticket-form-hint{font-size:11px;color:#8194af;margin:9px 0 0;line-height:1.8}
.ticket-required{color:#4e7cc0}
.ticket-form-ui .md-editor{border:1px solid #dfe6ef;border-radius:7px;overflow:hidden;box-shadow:none}
.ticket-form-ui .md-editor.active{border-color:#7ea5e7;box-shadow:0 0 0 3px #edf3fc}
.ticket-form-ui .md-header{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 12px;background:#fafbfd;border-bottom:1px solid #e8edf3}
.ticket-form-ui .md-header .btn-group{margin:0;display:flex;float:none}
.ticket-form-ui .md-header .btn{min-width:34px;min-height:31px;padding:5px 9px;border:1px solid #dce4ee!important;background:#fff!important;color:#526176!important;box-shadow:none;font-size:13px}
.ticket-form-ui .md-header .btn:hover,.ticket-form-ui .md-header .btn.active{background:#eaf1fb!important;color:#174b9b!important}
.ticket-form-ui .md-header .btn:focus-visible{outline:2px solid #7ea5e7;outline-offset:2px}
.ticket-form-ui .md-editor>textarea{background:#fff;border:0;border-radius:0;padding:14px}
.ticket-form-ui .md-preview{padding:14px;font-size:13px;overflow-wrap:anywhere}
.ticket-form-ui .md-preview img{max-width:100%}
.ticket-form-ui .markdown-editor-status{font-size:11px;color:#8b97a6}
.ticket-form-ui .ticket-form-upload{background:#f7faff;border:1px dashed #cbd9ed;border-radius:7px;padding:16px}
.ticket-form-ui .custom-file,.ticket-form-ui .custom-file-input,.ticket-form-ui .custom-file-label{height:41px}
.ticket-form-ui .custom-file-label{border:1px solid #dfe6ef;border-radius:6px;color:#617b9e;line-height:25px;margin:0}
.ticket-form-ui .custom-file-label:after{height:39px;background:#edf3fc;color:#4d72a4;line-height:25px}
.ticket-form-ui #btnTicketAttachmentsAdd{background:#fff!important;color:#4d72a4!important;border:1px solid #d6e1ef!important;font-size:12px;border-radius:0 6px 6px 0;white-space:nowrap}
.ticket-form-footer{display:flex;align-items:center;justify-content:space-between;padding:21px 27px;gap:20px;background:#fcfdff;border-radius:0 0 9px 9px}
.ticket-form-footer>p{font-size:11px;color:#8b97a6;max-width:320px;margin:0}
.ticket-form-footer>div{display:flex;align-items:center;gap:18px}
.ticket-form-ui .ticket-form-cancel{color:#7c8794;font-size:12px;white-space:nowrap}
.ticket-form-ui #openTicketSubmit{background:#0955da!important;color:#fff!important;border:1px solid #0955da!important;border-radius:6px;padding:10px 24px;font-size:13px;white-space:nowrap}
.ticket-form-ui #openTicketSubmit:hover{background:#174b9b!important;border-color:#174b9b!important}
.ticket-form-ui .ticket-form-summary{background:#174b9b;color:#fff;padding:25px;border-radius:9px;position:relative;overflow:hidden;isolation:isolate}
.ticket-form-summary:before{content:"";position:absolute;z-index:-1;width:180px;height:180px;border:1px solid #ffffff14;border-radius:50%;right:-90px;top:-90px;box-shadow:0 0 0 30px #ffffff05,0 0 0 60px #ffffff04}
.ticket-form-ui .ticket-summary-label{color:#b1c6e9;font-size:11px;margin:0}
.ticket-form-ui .ticket-form-summary h2{font-size:23px;font-weight:500;margin:11px 0 8px;letter-spacing:-.5px;color:#fff!important;overflow-wrap:anywhere}
.ticket-form-ui .ticket-form-summary>p:not(.ticket-summary-label){font-size:12px;color:#c4d4ee;line-height:1.85;margin:0}
.ticket-form-summary dl{border-top:1px solid #ffffff20;padding-top:18px;margin:21px 0 0;font-size:12px}
.ticket-form-summary dl div{display:flex;justify-content:space-between;gap:12px;margin-top:11px}
.ticket-form-summary dt{color:#adc5e9;font-weight:400}
.ticket-form-summary dd{margin:0;text-align:right;overflow-wrap:anywhere;max-width:160px;color:#fff}
.ticket-form-tips{padding:24px 4px}
.ticket-form-ui .ticket-form-tips h3{font-size:14px;font-weight:500;margin:0 0 19px;color:#253246}
.ticket-form-tips>div{display:flex;gap:11px;margin-bottom:17px}
.ticket-form-tips i{color:#7494bf;font-size:17px;flex-shrink:0}
.ticket-form-tips p{margin:0}
.ticket-form-tips strong{display:block;font-size:12px;font-weight:500;color:#526176}
.ticket-form-tips span{display:block;font-size:12px;color:#8b97a6;line-height:1.85;margin-top:4px}
.ticket-form-ui .ticket-form-safety{border-top:1px solid #e1e7ef;padding-top:17px;font-size:11px;color:#91a0b4;line-height:1.85}
.ticket-form-errors{padding:20px 27px 0}
.ticket-detail-id{font-variant-numeric:tabular-nums;font-family:ui-monospace,SFMono-Regular,Consolas,monospace}
.ticket-detail-ui .ticket-submit-heading h1{font-size:24px}
.ticket-detail-ui .ticket-submit-heading .ticket-detail-subject{font-size:14px;color:#6c7d94;overflow-wrap:anywhere}
.ticket-detail-overview{display:grid;grid-template-columns:270px minmax(0,1fr);border-radius:9px;overflow:hidden;background:#eaf1fb;margin-bottom:24px}
.ticket-detail-state{background:#174b9b;color:#fff;padding:25px;position:relative;isolation:isolate;overflow:hidden}
.ticket-detail-state:before{content:"";position:absolute;z-index:-1;width:180px;height:180px;right:-90px;top:-90px;border:1px solid #ffffff15;border-radius:50%;box-shadow:0 0 0 30px #ffffff05,0 0 0 60px #ffffff04}
.ticket-detail-state>span{font-size:11px;color:#b1c6e9}
.ticket-detail-state strong{display:block;font-size:23px;line-height:1.4;font-weight:500;margin-top:8px;overflow-wrap:anywhere}
.ticket-detail-state p{font-size:12px;line-height:1.85;color:#c4d4ee;margin:10px 0 0}
.ticket-detail-meta{padding:24px 28px;display:flex;flex-direction:column;justify-content:space-between;gap:20px;min-width:0}
.ticket-detail-meta dl{display:grid;grid-template-columns:1fr 1fr 1.4fr;gap:22px;margin:0}
.ticket-detail-meta dt{font-size:11px;font-weight:400;color:#8296b0;margin-bottom:7px}
.ticket-detail-meta dd{font-size:13px;color:#31578d;margin:0;overflow-wrap:anywhere}
.ticket-detail-actions{display:flex;gap:12px;align-items:center}
.ticket-detail-ui .ticket-detail-reply-button{background:#fff!important;color:#174b9b!important;border:1px solid #cddcf0!important;border-radius:6px;font-size:12px;padding:8px 15px}
.ticket-detail-ui .ticket-detail-close-button{background:transparent!important;color:#778aa5!important;border:1px solid #cddcf0!important;border-radius:6px;font-size:12px;padding:8px 15px}
.ticket-detail-ui .ticket-detail-close-button:not(:disabled):hover{background:#fff4f4!important;border-color:#e7bebe!important;color:#a34f4f!important}
.ticket-detail-ui .ticket-detail-reply-button:hover{background:#f5f9ff!important}
.ticket-detail-thread,.ticket-detail-reply{border:1px solid #e5eaf0;background:#fff;border-radius:9px;padding:24px 27px;margin-bottom:24px}
.ticket-detail-thread-heading{display:flex;gap:20px;align-items:baseline;justify-content:space-between;margin-bottom:22px}
.ticket-detail-ui .ticket-detail-thread-heading h2{font-size:16px;color:#253246;font-weight:500;margin:0}
.ticket-detail-thread-heading p{font-size:12px;color:#8b97a6;margin:0}
.ticket-detail-ui .ticket-detail{display:flex;gap:16px;margin:0;padding:21px 0;border-bottom:1px solid #edf0f5;min-width:0}
.ticket-detail-ui .ticket-detail:first-of-type{padding-top:0}
.ticket-detail-ui .ticket-detail:last-child{border-bottom:0;padding-bottom:0}
.ticket-detail-ui .ticket-detail-icon{flex:0 0 34px;width:34px}
.ticket-detail-ui .ticket-detail-icon img{width:34px;height:34px;border-radius:8px}
.ticket-detail-ui .ticket-detail-main{width:auto;flex:1;min-width:0}
.ticket-detail-ui .ticket-detail-title{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:8px;margin:0 0 12px}
.ticket-detail-ui .ticket-detail-title>span{font-size:13px;font-weight:500;color:#526176!important}
.ticket-detail-ui .ticket-detail-title>small{font-size:11px;color:#94a0b0!important;font-variant-numeric:tabular-nums}
.ticket-detail-ui .ticket-detail-title .badge{background:#eaf1fb!important;color:#4e74ad!important;font-size:10px;font-weight:400;border-radius:4px;margin-left:5px}
.ticket-detail-ui .ticket-detail-message{font-size:13px;line-height:1.9;padding:16px 18px;background:#f7f9fc;border:1px solid #edf0f5;border-radius:0 8px 8px;color:#526176;overflow-wrap:anywhere;min-width:0}
.ticket-detail-ui .ticket-detail.staff .ticket-detail-message{background:#f0f5fd;border-color:#e3ecf9}
.ticket-detail-ui .ticket-detail-message p{margin:0 0 12px}
.ticket-detail-ui .ticket-detail-message p:last-child{margin-bottom:0}
.ticket-detail-ui .ticket-detail-message img{max-width:100%;height:auto}
.ticket-detail-ui .ticket-detail-message pre{max-width:100%;overflow:auto;white-space:pre;font-size:12px}
.ticket-detail-ui .ticket-detail-message table{display:block;max-width:100%;overflow:auto}
.ticket-detail-ui .ticket-detail-message blockquote{border-left:3px solid #a9c0e4;padding-left:15px;color:#7b8faa}
.ticket-detail-ui .ticket-detail-rating{margin-top:12px}
.ticket-detail-ui .ticket-detail-rating .rating,.ticket-detail-ui .ticket-detail-rating .rating-done{float:none;padding:0;font-size:20px;direction:rtl;unicode-bidi:bidi-override}
.ticket-detail-ui .ticket-detail-rating span.star{display:inline-block;font-family:Arial,sans-serif}
.ticket-detail-ui .ticket-detail-rating span.star:before{content:"\2605";color:#bbc9db}
.ticket-detail-ui .ticket-detail-rating .rating span.star:hover:before,.ticket-detail-ui .ticket-detail-rating .rating span.star:hover~span.star:before,.ticket-detail-ui .ticket-detail-rating span.star.active:before{content:"\2605";color:#6288bf}
.ticket-detail-ui .ticket-detail-rating .rated{font-size:11px;color:#8b97a6;display:block;direction:ltr}
.ticket-detail-ui .ticket-detail-message .attachments{background:#ffffff90;border:1px solid #dfe7f2;border-radius:6px;margin-top:16px}
.ticket-detail-ui .attachment-list{display:flex;flex-wrap:wrap;gap:12px;list-style:none;padding:0;margin:12px 0 0}
.ticket-detail-ui .attachment-list li{max-width:100%}
.ticket-detail-ui .attachment-list .caption{overflow-wrap:anywhere}
.ticket-detail-ui .ticket-detail-reply-footer{border-top:1px solid #edf0f5;padding-top:18px;margin-top:18px;display:flex;gap:20px;justify-content:space-between;align-items:center}
.ticket-detail-reply-footer>p{font-size:11px;color:#8b97a6;margin:0}
.ticket-detail-reply-footer>div{display:flex;align-items:center;gap:14px}
.ticket-detail-ui .ticket-detail-submit{background:#0955da!important;color:#fff!important;border:1px solid #0955da!important;border-radius:6px;font-size:13px;padding:10px 24px}
.ticket-detail-ui .ticket-detail-reset{background:transparent!important;border:0!important;color:#7c8794!important;font-size:12px}
@media(max-width:800px){
.ticket-detail-overview{grid-template-columns:220px minmax(0,1fr)}
.ticket-detail-meta dl{grid-template-columns:1fr 1fr}
.ticket-detail-meta dl>div:last-child{grid-column:1/-1}
.ticket-detail-thread-heading{align-items:flex-start;flex-direction:column;gap:6px}
.ticket-detail-reply-footer{flex-wrap:wrap}
}
@media(max-width:550px){
.ticket-detail-ui .ticket-submit-heading h1{font-size:21px}
.ticket-detail-overview{grid-template-columns:1fr}
.ticket-detail-state,.ticket-detail-meta{padding:20px}
.ticket-detail-thread,.ticket-detail-reply{padding:20px 16px}
.ticket-detail-ui .ticket-detail{gap:10px}
.ticket-detail-ui .ticket-detail-icon{flex-basis:26px;width:26px}
.ticket-detail-ui .ticket-detail-icon img{width:26px;height:26px}
.ticket-detail-ui .ticket-detail-message{padding:13px}
.ticket-detail-ui .ticket-detail-reply-footer{align-items:flex-start;flex-direction:column}
.ticket-detail-reply-footer>div{width:100%}
.ticket-detail-ui .ticket-detail-submit{flex:1}
}
@media(max-width:1000px){
.ticket-form-layout{grid-template-columns:minmax(0,1fr) 245px;gap:17px}
.ticket-form-section{padding:22px}
.ticket-form-options{grid-template-columns:repeat(2,minmax(0,1fr))}
.ticket-form-options>.form-group:last-child{grid-column:1/-1}
.ticket-form-footer{align-items:flex-start;flex-direction:column;padding:22px}
.ticket-form-section-heading>p{display:none}
}
@media(max-width:700px){
.ticket-form-layout{grid-template-columns:1fr}
.ticket-form-row,.ticket-form-options{grid-template-columns:1fr;gap:0}
.ticket-form-options>.form-group:last-child{grid-column:auto}
.ticket-form-section,.ticket-form-footer{padding:20px}
.ticket-form-footer>div{width:100%}
.ticket-form-ui #openTicketSubmit{flex:1}
.ticket-form-ui .md-header{gap:6px}
}
.ticket-submit-ui *{box-sizing:border-box}
.ticket-submit-ui .ticket-submit-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}
.ticket-submit-ui .ticket-submit-heading h1{font-size:27px;font-weight:600;letter-spacing:-.7px;line-height:1.3;margin:0 0 6px;color:#253246}
.ticket-submit-ui .ticket-submit-heading p{font-size:13px;color:#7c8794;margin:0}
.ticket-submit-ui .ticket-submit-back{border:1px solid #dce3ec;background:#fff;color:#637187;padding:8px 14px;border-radius:6px;font-size:12px;white-space:nowrap;text-decoration:none}
.ticket-submit-ui .ticket-submit-back:hover{background:#f4f7fc;border-color:#a9bddc}
.ticket-submit-ui a:focus-visible{outline:2px solid #7ea5e7;outline-offset:4px}
.ticket-submit-ui .ticket-submit-guide{background:#eaf1fb;padding:25px 28px;border-radius:10px;position:relative;isolation:isolate;overflow:hidden;display:flex;justify-content:space-between;align-items:center;gap:25px}
.ticket-submit-guide:before{content:"";position:absolute;inset:0;z-index:-1;background-image:linear-gradient(#174b9b05 1px,transparent 1px),linear-gradient(90deg,#174b9b05 1px,transparent 1px);background-size:26px 26px;pointer-events:none}
.ticket-submit-ui .ticket-submit-guide h2{font-size:18px;font-weight:500;color:#31578d;margin:0 0 7px}
.ticket-submit-ui .ticket-submit-guide p{font-size:13px;color:#748aaa;line-height:1.85;margin:0}
.ticket-submit-ui .ticket-submit-flow{display:flex;gap:13px;align-items:center;font-size:12px;color:#8a9bb2;white-space:nowrap;flex-shrink:0}
.ticket-submit-flow span{display:flex;align-items:center;gap:7px}
.ticket-submit-flow i{font-style:normal;border:1px solid #cddcf0;border-radius:5px;width:25px;height:25px;display:grid;place-items:center;font-size:11px}
.ticket-submit-flow .current{color:#174b9b}
.ticket-submit-flow .current i{color:#fff;background:#174b9b;border-color:#174b9b}
.ticket-submit-ui .ticket-submit-section-title{margin:28px 0 14px}
.ticket-submit-ui .ticket-submit-section-title h2{font-size:16px;font-weight:500;margin:0;color:#253246}
.ticket-submit-departments{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.ticket-submit-ui .ticket-submit-department{border:1px solid #e5eaf0;background:#fff;padding:26px;border-radius:9px;text-align:left;color:#253246;display:flex;flex-direction:column;transition:border-color .18s,background .18s;min-height:238px;text-decoration:none;min-width:0}
.ticket-submit-ui .ticket-submit-department:hover{border-color:#a9bddc;background:#fafcff;text-decoration:none}
.ticket-submit-icon{width:42px;height:42px;display:grid;place-items:center;border-radius:8px;background:#edf3ff;color:#507aac;margin-bottom:20px;flex-shrink:0}
.ticket-submit-icon svg{width:24px;height:24px}
.ticket-submit-ui .ticket-submit-department h3{font-size:17px;font-weight:500;margin:0 0 9px;color:inherit;overflow-wrap:anywhere}
.ticket-submit-ui .ticket-submit-description,.ticket-submit-ui .ticket-submit-description p{font-size:13px;color:#8793a3;line-height:1.85;margin:0;overflow-wrap:anywhere}
.ticket-submit-description img{max-width:100%;height:auto}
.ticket-submit-ui .ticket-submit-action{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding-top:21px;font-size:12px;color:#0955da}
.ticket-submit-action svg{width:17px;height:17px;flex-shrink:0}
.ticket-submit-ui .ticket-submit-technical{border:0;background:#174b9b;color:#fff;position:relative;isolation:isolate;overflow:hidden}
.ticket-submit-technical:before{content:"";position:absolute;z-index:-1;width:230px;height:230px;right:-95px;top:-125px;border:1px solid #ffffff18;border-radius:50%;box-shadow:0 0 0 35px #ffffff06,0 0 0 70px #ffffff04;pointer-events:none}
.ticket-submit-technical .ticket-submit-icon{background:#ffffff14;color:#fff}
.ticket-submit-ui .ticket-submit-technical .ticket-submit-description,.ticket-submit-ui .ticket-submit-technical .ticket-submit-description p{color:#c4d4ee}
.ticket-submit-ui .ticket-submit-technical .ticket-submit-action{color:#dce8fb}
.ticket-submit-ui .ticket-submit-technical:hover{background:#164790}
.ticket-submit-ui .ticket-submit-help{border-top:1px solid #e5eaf0;margin-top:27px;padding-top:18px;display:flex;gap:10px;color:#8b97a6;font-size:12px;line-height:1.85}
.ticket-submit-help svg{width:17px;height:17px;flex-shrink:0;margin-top:2px}
.ticket-submit-help p{margin:0}
.ticket-submit-empty{grid-column:1/-1}
@media(max-width:1000px){
.ticket-submit-ui .ticket-submit-guide{align-items:flex-start;flex-direction:column;gap:18px}
.ticket-submit-ui .ticket-submit-department{padding:22px}
.ticket-submit-departments{gap:14px}
}
@media(max-width:650px){
.ticket-submit-ui .ticket-submit-heading h1{font-size:23px}
.ticket-submit-ui .ticket-submit-heading{align-items:flex-start;flex-wrap:wrap;gap:13px}
.ticket-submit-ui .ticket-submit-guide{padding:22px}
.ticket-submit-ui .ticket-submit-flow{gap:7px;font-size:11px;flex-wrap:wrap;white-space:normal}
.ticket-submit-departments{grid-template-columns:1fr}
.ticket-submit-ui .ticket-submit-department{min-height:210px}
}